Customer Service Officer
Customer Service Officer
Job Type:
Casual
Location:
Other, QLD Other
Category:
Call Centre & Customer Service
Sub Category:
Customer Service
Date Published:
04-Feb-2025
Job Reference
923179
At CoreStaff we pride ourselves on looking after our employees.
We want to engage, reward and recognise you for doing a great job.
Feel like part of the Crew, not just another candidate sent to an assignment and forgotten about.
Corestaff Townsville is seeking an Customer Service Officer to join our clients team.
As a Customer Service Officer you will be responsible for providing:
Provide front-of-house management, including reception, gift shop, ticketing, telephone, information, and email communications to visitors to both Perc Tucker Regional Gallery and Pinnacles Gallery. Provide excellent customer service to all Gallery patrons and ongoing commitment to the principles and philosophy of customer service. Make customers feel welcome and treat customers in a courteous and friendly way
THE ROLE:
CoreStaff is a leader in workplace diversity, and we encourage applications from Indigenous Australians for all roles, females for non-traditional female roles, and applicants with disabilities to apply for all our jobs.
If you believe you have met the above criteria, then please forward your resume by clicking the “Apply Now” button or alternatively call our Townsville office on (07) 4771 8200.
Corestaff Townsville is seeking an Customer Service Officer to join our clients team.
As a Customer Service Officer you will be responsible for providing:
Provide front-of-house management, including reception, gift shop, ticketing, telephone, information, and email communications to visitors to both Perc Tucker Regional Gallery and Pinnacles Gallery. Provide excellent customer service to all Gallery patrons and ongoing commitment to the principles and philosophy of customer service. Make customers feel welcome and treat customers in a courteous and friendly way
THE ROLE:
- Demonstrated experience role modelling a positive safety culture and adherence to the Health Safety Management Systems through visible leadership and exercising due diligence and management of compliance and legislative obligations.
- Sound knowledge of the visual arts and the local arts industry and art’s facilities.
- Demonstrated experience working in a customer service environment including demonstrated experience in working with members of the public from diverse backgrounds, interests, ages and abilities.
- Demonstrated experience working in retail.
- Excellent communication skills both verbal and written.
- Demonstrated ability to work independently and as a member of a team.
- Excellent computer skills using Microsoft Office suite of applications with an emphasis on Excel and Word, and familiarity with Adobe Creative Suite.
- Knowledge of professional Gallery practices and standards and visual arts practice particularly as it relates to security of art objects.
- Good interpersonal skills to communicate and build relationships with colleagues and internal and external stakeholders.
- Well-developed knowledge of Workplace Health and Safety policies and practices particularly as they relate to the Gallery environment
- Demonstrated ability to work independently and as a member of a team.
- Excellent computer skills using Microsoft Office suite of applications with an emphasis on Excel and Word, and familiarity with Adobe Creative Suite.
- Willingness to work at both venues as required.
- Hold a current Working with Children Blue Card
- Hold a current C Class Drivers licence.
- Exclusive access to our benefits platform that offers savings at over 60 major Australian Retailers across the country
- Immediate start
- Weekly pay
CoreStaff is a leader in workplace diversity, and we encourage applications from Indigenous Australians for all roles, females for non-traditional female roles, and applicants with disabilities to apply for all our jobs.
If you believe you have met the above criteria, then please forward your resume by clicking the “Apply Now” button or alternatively call our Townsville office on (07) 4771 8200.